Privacy Policy
Last updated: May 1, 2026
1. Information We Collect
We collect information you provide directly: name, email address, account credentials, and payment information (processed securely by Paddle, our Merchant of Record). We also collect usage data including page views, API calls, and service interactions.
2. How We Use Information
We use your information to provide, maintain, and improve the Services; process payments; send administrative communications; and ensure platform security. We do not sell personal data to third parties.
3. Data Storage and Security
All data is stored on self-hosted infrastructure on our Proxmox servers. We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits.
4. Third-Party Services
We use Paddle for payment processing, Supabase for authentication and database services, and various cloud AI providers for platform features. Each third party has its own privacy policy governing its use of your data.
5. Data Retention
We retain your account data for as long as your account is active. Upon account deletion, your data is removed within 30 days. Payment records are retained as required by applicable law.
6. Your Rights
You have the right to access, correct, or delete your personal data. You may export your data at any time. To exercise these rights, contact us at us-ops@oracullarai.com.
7. GDPR Compliance
For users in the European Economic Area, we comply with GDPR requirements. We process personal data on the legal bases of contract performance, legitimate interest, and consent where applicable. Our EU Representative can be contacted at eu-ops@oracullarai.com.
8. Contact
For privacy-related inquiries, contact us at us-ops@oracullarai.com or at Oracullar LLC, 217 West 18th St, Cheyenne, WY 82001, USA.